Carol

Carol is the long-suffering head of Human Resources working at Mythic Quest. Although professional, she is tired of being used as a therapist by the rest of the staff, and tries to educate them on the actual purpose of the Human Resources department.

With Dana and Rachel
As the team is in early pre-produciton on the new expansion, she becomes particularly embroiled in the burgeoning romance between Dana and Rachel — a situation she finds deeply intolerable. Amongst other things, she counsels that workplace romances aren't actually illegal, or against HR rules, but they are almost always ill-advised. She is further annoyed by the way the young testers feel like they are entitled to her services, especially neither Dana nor Rachel seem to understand what her services actually are. She blames their ignorance on both their generation's sense of entitlement, but also upon the fact that they never attend her regular seminar on workplace discrimination.